Jillian Brown, a white redheaded woman in a purple shirt, standing in front of an industrial backdrop

Jillian Carol Brown

Digital Project Management & Communication

formerly known as Jillian Kuhn Warren

I am a creative and technical problem solver, master planner, storyteller, and strategic communicator who likes to make useful things and messages that make a difference.

Based in North Carolina, I specialize in digital project management and product management for higher education websites and services.

Professional Experience

Current Position

Senior Project & Client Relations Manager

Duke Web Services (DWS) – Digital Product Management

Duke University Office of Information Technology (OIT)

As the project & product management lead for Duke University's “in-house web agency,” I draw from my 17+ years of web PM experience to bring order and direction to Duke digital projects of all shapes and sizes – from higher education to research to healthcare.

Taking the group's project/product management practice from non-existent to a full-time team of 3, I built both of my positions here from the ground up, while helping the team navigate our evolving organizational structure, mission, and technologies.

I specialize in strategic priority projects, client relationship management, daily internal operations and resourcing, project proposals that meet customer needs, and coaching colleagues in digital project management. As the product manager of our new enterprise website service, Sites@Duke Pro, I have shaped the product and its processes from initial planning, execution, and marketing to service launch, maintenance, growth, and beyond.



Conferences & Education

Speaking Engagements

A white redheaded woman wearing a conference speaker badge next to a sign announcing her conference presentation

Past Positions

With my background in communications, I have also worked as an agency project manager, government communications officer, and television news promotions producer.

Freelance Communications

As an independent consultant on communications initiatives, I offer a wide range of services, including:

Services & Expertise


Project Management

Bringing order and direction to projects of all shapes and sizes, I efficiently guide project teams from conception to completion using proven digital PM techniques.

an open box

Product Management

By setting priorities, shaping requirements, managing communications, and providing customer support, I manage strategy and operations for every stage of the product lifecycle.

wifi signal icon


From content management systems to social media, HTML to functional requirements, my understanding of online best practices helps clients improve their web presences.



As a versatile writer, judicious editor, and creative content strategist, I craft clear, strategic content for both online and offline channels.

line graph with an upward trajectory


I get results through analytics, branding, communications, and SEO – using creativity, insight, and hard data to create strong campaigns.

video camera


As a former television news producer and press relations officer, I understand media strategies and am experienced in video, audio, and graphics production.

My top 5 Clifton Strengths:     1.) Learner     2.) Achiever     3.) Maximizer     4.) Arranger     5.) Discipline

Offline Life

The Basics

Location: Cary, North Carolina

Hometown: Elk Grove Village, Illinois

Alma mater: University of Pennsylvania – BA in Communication, minors in cinema studies & French, magna cum laude

A.K.A.: Jillian Carol Kuhn / Warren / Brown... or any combination of those names

You Can Find Me...

Volunteer Activities


North Carolina Parent Teacher Association

Oak & Axe Custom Woodworking


Parish Athletics

Church Ministries

University of Pennsylvania Alumni Interview Program

Raleigh City of Oaks Marathon

Raleigh Galloway marathon training program

Capital RunWalk's Fit-Tastic 5k training program

Get in touch!

Jillian is an experienced digital project management and communications professional based in the Research Triangle of North Carolina (Raleigh, Durham, Cary).

© 2023 Jillian C. Brown

My top 5 Clifton Strengths:     1.) Learner     2.) Achiever     3.) Maximizer     4.) Arranger     5.) Discipline